Schedule

Schedule as of 8/1/23. Subject to minor adjustment. Click here for a full conference brochure.

8:00 a.m. - 5:00 p.m.

Registration Hours

Pick up your name badge from the kiosk at the Renaissance Ballroom Foyer.

9:00 – 10:00 a.m. | Concurrent Session

+ Growing Your Workforce Pipeline – Exploring Strategies, Resources & Best Practices - Limited seating – first come, first served!

R | N | BRN

Facilitators: Doug Lessard, COO & Executive Vice President, Belmont Village Senior Living
Andrew Sheppard, Vice President of Operations, Brookdale Senior Living
Jan Trifiro,Vice President of Workforce & Professional Development, CALA

Growing Your Workforce Pipeline – Exploring Strategies, Resources & Best Practices - Limited seating – first come, first served! As providers face continued workforce recruitment and retention challenges in this ever-evolving work world, they’ve also experienced some successes and positive outcomes along the way. Join your peers representing CALA’s Workforce Development Committee and engage in frank, solutions-focused roundtable discussions. Come prepared to share challenges, insights and best practices. Hear about numerous tools and resources developed by and for CALA members to help tackle commonly faced challenges and heighten awareness regarding the profession. In keeping with the saying, “A rising tide lifts all boats,” you’ll leave uplifted and equipped with new ideas and insights.
If you attended this session at the Spring Conference, please note DSS will not approve CEUs for repeat attendance.

10:30 a.m. – 2:45 p.m. | Intensive Sessions

+ 30 Ways in 30 Days to Revive and Retain an Overworked, Overwhelmed Workforce

RD | N | BRN

Nikki Ghisel, Comedian, Laughter On Call
Dani Klein Modisett, CEO, Laughter On Call
Nina Utigaard, MFT, Expressive Arts Therapist & Consultant

Are you ready to game-plan the bold next steps to creating authentic workplace cultures defined by elevated stability and psychological safety? Explore what it takes for everyone in the building to take personal accountability for creating “WOW!” moments for both external and internal customers? Discover the secret sauce for “unprecedented” workforce commitment and loyalty? Come with a flexible mindset and be prepared to explore retention strategies that offer best practices in crisis management, team engagement and emotional intelligence – all leading to measurable results.

+ Recruit, Retain, Recharge

RD | N | BRN

Nikki Ghisel, Comedian, Laughter On Call
Dani Klein Modisett, CEO, Laughter On Call
Nina Utigaard, MFT, Expressive Arts Therapist & Consultant

If you’re looking to strengthen or rewrite your recruitment and retention playbook to better fit the times and your company culture, and leave the “post and pray” methodology in the dust, look no further! Join this panel of experts as they guide attendees through an insightful assessment process and share tools, templates, campaigns and best practices. You’ll leave energized and equipped with innovative ideas and the skills needed to build a dynamic and successful recruiting and onboarding playbook and process. - If you attended this session at the Spring Conference, please note DSS will not approve CEUs for repeat attendance.

+ Identifying Resident Substance Use through the Lens of Marketing and Care Teams

RD | N | BRN

Nikki Ghisel, Comedian, Laughter On Call
Dani Klein Modisett, CEO, Laughter On Call
Nina Utigaard, MFT, Expressive Arts Therapist & Consultant

Substance use occurs in every age group, culture and demographic, and senior living residents are no exception. The challenge lies in balancing self-determination and agency with ensuring residents’ safety and maintaining a positive community culture. Learn to identify key cognitive, medical, psychological and psychosocial factors to recognize substance use among residents. From there, explore critical considerations around screening prospective residents, identifying red flags, assessing and providing appropriate support, and leave better equipped to screen, intervene and reduce negative outcomes.

2:45 – 3:15 p.m.

Dessert Break

Afternoon dessert and coffee break.

3:15 – 4:30 p.m. | General Session

+ Flying Through Fear – How Vulnerability Fuels Success

RD | N | BRN

Opening General Session featuring Michelle “Mace” Curran, Founder & CEO, Upside Down Dreams
In today’s world, leaders are under constant pressure to hire the right people, create a cohesive team and perform at a high level. However, true success hinges on each team member’s ability to be bold and expand their comfort zone, and leaders are tasked to model and continuously reinforce this with their teams, even if challenged by the self-doubt and imposter syndrome many face. Mace Curran battled these obstacles while attempting to find her identity in a high-performance, type-A culture. Hear how she went from struggling with a crippling fear of failure to flying inverted only inches from other aircraft at 500 mph and discover what we’re all capable of when we let go of fear, lean into vulnerability and make bold choices. Are you ready to take flight and overcome your fears?

Jess Pettitt graduated from the University of South Carolina with a master’s degree in higher education administration with an emphasis in crisis management. And while sheltering in place during COVID, in 2022 she earned a master’s degree in business administration. Jess pulls together lessons from teaching history and English in the classroom as well as those from the stand-up comedy stages of New York City to bring real and actionable results to meeting rooms and board tables. She is well published, including multiple online training courses, curriculum guides, and the author of the bestseller Good Enough Now, an innovative and practical guide to ridding yourself of self-doubt, self-limiting beliefs and habitual excuses, making the abstract actionable.

4:30 – 6:15 p.m.

+ Exhibit Hall Wine Tasting

Start off the CALA Fall Conference & Trade Show with an evening of good wine, appetizers, and the opportunity to meet exhibitors and CALA associate members. You’ll learn about new products and services available to Assisted Living providers.

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